Dear fellow Hanoverians:
I am so proud of my colleagues…it is an honor to work and live in
Hanover. Read on…
Town of Hanover Mobile Integrated Health Pandemic Response Plan
Service begins today!
Hours: 8:00 a.m. – 6:00 p.m.
A State of Emergency currently exists in response to the global pandemic of
COVID-19 virus. In expectation of a growing number of cases, the
Commonwealth of Massachusetts has encouraged communities to develop
programs that might help to safely limit the number of patients seeking
care or testing at hospitals.
The Town of Hanover, collaboratively with all of its departments has
developed a program to address the needs of its most at-risk citizens.
Limitations like social distancing and quarantine create obstacles to
medical care, especially for the isolated elderly and other socially and
medically vulnerable populations.
Therefore, the Board of Health announces the availability of in-home
paramedic visits, testing if criteria are met, and patient follow-up phone
calls, by Hanover nurses, for eligible citizens. Residents 65 or older and
other at-risk residents, who exhibit COVID-19 symptoms of fever, cough,
and/or shortness of breath may call the non-emergency telephone number
(781-826-2335 then press ZERO) at the Emergency Communications Center to
request an in-home evaluation by a paramedic. The service may also be
initiated directly by your physician or by the Telehealth services of your
provider network.
A qualified paramedic in appropriate protective gear will visit, conduct an
evaluation, and through South Shore Health System’s Telehealth service,
will contact a doctor or nurse practitioner to convey the patient’s
status. They may authorize the collection of a testing sample and/or
schedule an appointment for follow-up.
Regardless of the results, the patient will be eligible for follow-up via
telephone by a nurse volunteer who will evaluate current symptoms
(better/same/worse) and facilitate appropriate medical response.
For more information, please see the attached documents, or contact
fred.freeman@hanover-ma.gov or health@hanover-ma.gov.
For “Around Town on the Web”,
Cathy H-B
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